Care Plans

WordPress & WooCommerce Maintenance That Protects Your Bottom Line

Running an online store shouldn’t feel like waiting for an outage to happen. Get ongoing, proactive maintenance backed by 10+ years of senior-level infrastructure experience—no phone tag, no vague ticket updates, and zero live disruptions.

Why Store Owners Trust WooCareDesk

Most “maintenance” agencies just click update on your plugins and send you an invoice. When a conflict breaks your checkout or bloats your database, they tell you it’s out of scope.

We approach maintenance from the infrastructure level up:

  • Built for E-Commerce & High-Volume Sites: We understand that every second of downtime and every checkout error represents lost revenue. Every plan includes deep optimizations tailored for WooCommerce.
  • 100% Asynchronous & Transparency: No pointless status calls or scheduling delays. Everything is tracked through an authenticated ticket desk.
  • Isolated Staging Protocols: On supported plans, we never push code or run major updates on live environments. Everything is cloned, tested, and verified first.

What’s Included in Our Care Plans

A rigorous, systematic regimen designed to prevent technical debt and eliminate regressions.

Safe Staging-Tested Updates

Core, theme, and plugin updates are staged and verified first to eliminate layout shifts, hook breaks, and cart conflicts.

Automated Cloud Backups

Daily or hourly file and database snapshots stored externally with one-click restore capabilities.

Database Optimization & Hygiene

Systematic cleanup of expired transients, session overhead, and table bloat that quietly degrades store responsiveness.

High-Frequency Uptime Monitoring

Continuous synthetic health checks to detect and address availability drops instantly.

Technical SEO & Crawl Audits

Routine monitoring of schema, sitemaps, 404 redirects, and Core Web Vitals to keep search crawlers efficient.

Manual End-to-End Checkout Verification

We run live, human-verified transaction tests across your cart and payment gateways to confirm orders complete without hidden checkout errors.

Choose the right level of support

Whether you need essential upkeep or more hands-on management, Woo Care Desk offers care plans designed around the needs of growing WordPress and WooCommerce sites.

Maintenance

Core Care.

$249.99 / Month Get Started

  • Standard Support SLA
  • Managed WordPress Hosting with FREE migration (optional)
  • FREE Standard SSL with hosting
  • Daily Off-Site Backups
  • Core/Plugin/Theme Updates
  • Basic Security Monitoring
  • 5-min uptime monitoring
  • Monthly database transient cleanup
  • Up to 30-min of async break-fix triage
Optimization

Speed and Proactive Growth.

$499.99 / Month Get Started

  • Everything in Maintenance, plus:
  • Priority Support SLA
  • 1-min uptime monitoring
  • Performance checks & security scans
  • Weekly Deep Database Bloat Cleanup
  • Technical SEO & Crawl Hygiene
  • Performance Reports
  • Monthly end-to-end checkout testing
  • Up to 2-hrs of async break-fix triage
Mission Critical

Uptime and Revenue Protection.

$999.99 / Month Get Started

  • Everything in Optimization, plus:
  • Dedicated Hosting (optional)
  • Dedicated IP Address
  • Hourly Off-Site Backups
  • Emergency DNS DDoS routing
  • WordPress version control through GIT
  • Advanced Troubleshooting
  • Custom Code Snippets
  • Database Power-Cleaning
  • Up to 5-hrs of async break-fix triage (24 hour SLA)
  • Staging Environment for Testing
  • Premium Website Security
  • Zero-Cost Malware Removal
Maintenance

Core Care.

Original price was: $2,999.88.Current price is: $2,749.89. / Year Get Started

  • Standard Support SLA
  • Managed WordPress Hosting with FREE migration (optional)
  • FREE Standard SSL with hosting
  • Daily Off-Site Backups
  • Core/Plugin/Theme Updates
  • Basic Security Monitoring
  • 5-min uptime monitoring
  • Monthly database transient cleanup
  • Up to 30-min of async break-fix triage
Optimization

Speed and Proactive Growth.

Original price was: $5,999.88.Current price is: $5,399.89. / Year Get Started

  • Everything in Maintenance, plus:
  • Priority Support SLA
  • 1-min uptime monitoring
  • Performance checks & security scans
  • Weekly Deep Database Bloat Cleanup
  • Technical SEO & Crawl Hygiene
  • Performance Reports
  • Monthly end-to-end checkout testing
  • Up to 2-hrs of async break-fix triage
Mission Critical

Uptime and Revenue Protection.

Original price was: $11,999.88.Current price is: $10,799.89. / Year Get Started

  • Everything in Optimization, plus:
  • Dedicated Hosting (optional)
  • Dedicated IP Address
  • Hourly Off-Site Backups
  • Emergency DNS DDoS routing
  • WordPress version control through GIT
  • Advanced Troubleshooting
  • Custom Code Snippets
  • Database Power-Cleaning
  • Up to 5-hrs of async break-fix triage (24 hour SLA)
  • Staging Environment for Testing
  • Premium Website Security
  • Zero-Cost Malware Removal

All requests and updates are handled via our dedicated ticketing desk and private Loom screen recordings. This completely eliminates disruptive phone tag, creates an exact audit trail of all code adjustments, and allows uninterrupted engineering focus directly on your site.

Dedicated development and triage hours reset at the start of each billing cycle. This ensures predictable engineering capacity for all retained clients and prevents backlog congestion.

If your store is currently experiencing a broken checkout, payment gateway failure, or White Screen of Death, you can submit an Emergency Break-Fix ticket for immediate triage before enrolling in a monthly maintenance plan.

Yes. Every plan includes optional managed WordPress hosting with a free standard staging migration. If you prefer to stay on your current infrastructure, we connect securely via delegated access.

Our proactive monitoring is designed to prevent this, but if a breach occurs, we handle the malware removal and restoration as a priority at no additional cost to maintenance clients.

Yes. While we aim to be your long-term infrastructure partner, there are no long-term contracts. You can manage your subscription directly through your account portal.