Description
Running a website takes continuous effort. The Maintenance Core Care plan manages routine technical tasks so you can focus on growing your business. From daily backups to regular software patching, your site remains safe, stable, and monitored around the clock.
What is Included:
-
Daily Off-Site Backups: Reliable daily copies of your store saved off-site to safeguard your data.
-
Core, Plugin, and Theme Updates: Regular updates to the latest versions. If a plugin requires a commercial license, we help you identify it and get the update needed to prevent security holes.
-
Basic Security Monitoring: Regular vulnerability scans to alert you if potential security threats appear.
-
5-Minute Uptime Monitoring: Automated checks every five minutes to confirm your site is online and running.
-
Monthly Database Optimization: Scheduled cleanup of transient (cached) database records to keep database queries fast and clutter-free.
-
30 Minutes of Monthly Break-Fix Triage: Up to 30 minutes of asynchronous technical support each month to troubleshoot and fix minor website errors at no added cost. (Unused time does not roll over).
-
Standard Support SLA: Guaranteed support response time within 48 hours (or two business days).
Optional Free Managed Hosting:
Choose to host with us on our optimized WordPress infrastructure at no extra charge:
-
Managed WordPress Hosting: Tuned specifically for WordPress speed and security. (Eligible for sites under 30 GB total storage, under 250,000 files, and databases under 1 GB).
-
Free Site Migration: Standard migrations for live websites included at no charge. Complex multi-domain setups or severely broken databases require a custom quote.
-
Free SSL Certificate: Keep customer checkout data encrypted and secure.
Reviews
There are no reviews yet.